GOT QUESTIONS?
WE'VE GOT ANSWERS.
Everything you need to know before placing your first order with DesignX.
DesignX is a professional design service platform for businesses worldwide. Pay per design — no subscriptions, no contracts. Get social media posts, banners, business cards, festival creatives and more delivered in 24–48 hours.
Click 'Order Now' on any service, complete payment via Razorpay, and Crisp Chat opens automatically. Share your brief with your designer and receive your first draft within 24–48 hours.
No. Version 1 is purely pay-per-design. You pay only for what you need, when you need it. No recurring charges.
Not at all. Just tell us what you need in plain language, share your logo and brand colors, and our designer handles the rest.
Our designers are experienced professionals specializing in commercial and marketing graphics for businesses of all sizes. Each customer works with a dedicated designer who learns your brand.
Social media posters, festival creatives, business cards, flyers/pamphlets, banners, menu cards, video thumbnails, and more. If it's 2D graphic design, we do it.
Social media posts, banners and thumbnails: 24 hours. Business cards, flyers and menu cards: 48 hours. Turnaround is measured from when your designer confirms your brief.
Unlimited revisions on every order. We update the design through Crisp Chat until you are completely happy.
JPG and PNG for all orders. PDF for print-ready designs on request. Source files available as an add-on.
Through Crisp Chat — which opens automatically after payment. Share files, request revisions, and receive your final designs all inside the same conversation. No WhatsApp, no email threads.
Never. All communication happens inside the DesignX platform via Crisp Chat. Your phone number stays private.
Yes. Upload your logo, reference images, brand colors, and any other files directly in the Crisp Chat after placing your order.
Yes. Full chat history — including all files and messages — is available to both you and your designer for the duration of the order.
UPI, all major debit/credit cards, net banking, and wallets — processed securely via Razorpay.
Full payment upfront when placing your order. GST-compliant invoice provided on request.
Fixed per-design pricing. Social media posters start at ₹199; business cards and banners at ₹299. International visitors are charged in USD ($6–$10).
Yes. Full refund if work hasn't started; partial refund once work begins. See our Refund Policy for full details.